Collaboration Solutions | Unified Communication | Telepresence
We design customer-defined solutions to implement economical and efficient collaboration, helping your organization connect and communicate across a number of different end-point solutions including tablets, phones, telepresence, mobile devices and desktop computers, bringing your world closer together.
Networks That Support The Anywhere and Anytime Office
The way the world does business continues to change at a pace that can be challenging. AEB stays on top of innovations and evolving technology so that your converged data can truly be available to enable ongoing and effortless collaboration anywhere and on any device. Our solutions promote collaboration without borders.
AEB has the resources to engineer a system that allows for the free exchange of knowledge, ideas and business amongst coworkers, partners and customers. We provide reliable and advanced communications for your staff no matter where they are working with a full suite of IP communications, solutions and end points.
Help create the foundation for positive customer service, a primary factor in building a stronger business. AEB and our partners products will help you emerge more proactively with your customers by escaping from the largely reactive mode of traditional call centers, promote true customer intimacy, satisfaction and loyalty and connect people with the information, expertise and support they need, when they need it the most.
AEB’s Telepresence solutions support effective videoconferencing within and beyond your company, simplifying meetings, creating a visually compelling system of collaboration and establishing more effective relationships with clients partners and your distributed teams.
Collaboration Solutions Include:
- Unified Communications
- Unified Messaging
- Unified Mobility
- Unified Conferencing
- Unified Contact Center Enterprise
- Cisco Customer Voice Portal (CVP)
- Self-Service IVR Application Development
- Custom Reporting for Contact Center
- Contact Center Screen-pop and CTI Development